Ensures the information desk at a reception area and/or visitor center is covered at all times by answering phones and greeting visitors. Serves as collection officer through sales and collection of monies for permits, maps, and/or passes in accordance with manual and handbook requirements. Provides accurate, descriptive information to the public about trails, campgrounds, roads, and/or other areas on the unit. Uses word processing software to create and/or post informational handouts and flyers